PRWR6850, Intercultural Communication in Contexts   

Dr. Margaret Walters, Kennesaw State University

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Course Description

In this course, we will look at specific cases of writing for an international audience in a variety of contexts (business, education, government) and will address specific strategies for increasing the effectiveness of written documents that span multiple cultures. The course will use a case studies format to explore principles for effectively communicating in English across different cultures. Topics will include document design for international audiences, applying rhetorically sensitive strategies, issues of translation and contrastive rhetoric. Students will be able to study a specific type of written communication in a specific region or regions of the world according to their interests and needs.

Textbooks

  • Azar Nafisi, Reading Lolita in Tehran (2003)

  • Lillian Chaney and Jeanette Martin, Intercultural Business Communication, 3rd ed. (2003)

  • Deborah S. Bosley, Global Contexts: Case studies in international technical communication (2001)

See below for a list of additional recommended books on intercultural communication.

Differences between Intercultural Communication and International Communication

Intercultural communication:

  • Communication between people of different culture, subculture, or subgroup identifications (Jandt 502)
  • Business communication is intercultural communication. (Beamer xiii)

International communication:

  • The study of the flow of mediated communication between and among countries; the study of comparative mass communication systems; the study of communication between national governments (Jandt 502)

Sources:

  • Beamer, Linda, and Iris Varner. Intercultural Communication in the Global Workplace. McGraw-Hill, 2/e, 2001.
  • Fred E. Jandt, Intercultural Communication: An Introduction (Sage Publications, 3/e, 2000)

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Culture Connections

According to the Bureau of the Census, The World Almanac and Book of Facts 2001: If the world was a village of 1000 people, in the village would be

607 Asians

132 Africans

120 Europeans

  79 North Americans

  57 South Americans

   5 Australians/Oceanians

Of religious people, there would be:

330 Christians (175 Catholics, 56 Protestants, 99 Others)

193 Muslims

134 Hindus

   64 Chinese Folk Religionists

   59 Buddhists

   67 Other Religions

153 Atheists or Nonreligious

Source: Lustig, Myron W., and Jolene Koester. Intercultural Competence: Interpersonal Communication across Cultures. Allyn & Bacon, 4/e, 2003. p. 4.

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Recommended books

  • Anokwa, Kwadwo, Carolyn A. Lin, and Michael B. Salwen, eds.  International Communication: Concepts and Cases. Wadsworth, 4/e2003
  • Beamer, Linda, and Iris Varner.  Intercultural Communication in the Global Workplace. McGraw-Hill, 2/e, 2001
  • Connor, Ulla.  Contrastive Rhetoric: Cross-Cultural Aspects of Second-Language Writing.  Cambridge UP, 1999
  • Lustig, Myron W., and Jolene Koester.  Intercultural Competence: Interpersonal Communication across Cultures. Allyn & Bacon, 4/e, 2003
  • McPhail, Thomas L.  Global Communication: Theories, Stakeholders, and Trends.  Allyn & Bacon, 2002
  • Samovar, Larry, A., and R. E. Porter, eds.  Intercultural Communication: A Reader. Wadsworth, 8/e, 1997
  • Tataki, Ronald, ed.  A Different Mirror: A History of Multicultural America. Little, Brown, 1993

Recommended eBooks, available at NetLibrary.com

  • Peterson, Brooks: Cultural Intelligence: A Guide to Working with People from Other Cultures (2004)
  • Cornes, Alan: Culture from the Inside Out: Travel and Meet Yourself (2004)
  • Storti, Craig. Americans at Work: A Guide to the Can-Do People (2004)
  • Crouch, Ned: Mexicans & Americans: Cracking the Cultural Code (2004)
  • Althen, Gary, Amanda R. Doran, and Susan J. Szmania: American Ways: A Guide for Foreigners in the United States (2003)
  • Sriramesh, Krishnamurthy, and Dejan Vercic: The Global Public Relations Handbook: Theory, Research, and Practice (2003)
  • Kennedy, Paul T., and Victor Roudometof: Communities Across Borders: New Immigrants and Transnational Cultures (2003)
  • Storti, Craig: Old World, New World: Bridging Cultural Differences: Britain, France, Germany, and the U.S. (2001)
  • Sabath, Ann Marie: International Business Etiquette. Latin America: What You Need to Know to Conduct Business Abroad with Charm and Savvy (2000)
  • Wang, Mary M.: Turning Bricks into Jade: Critical Incidents for Mutual Understanding Among Chinese and Americans (2000)
  • Holledge, Julie, and Joanne Tompkins: Women's Intercultural Performance (2000)
  • Pollock, David C., and Ruth E. Van Reken: The Third Culture Kid Experience: Growing Up Among Worlds (1999)
  • Venuti, Lawrence: The Scandals of Translation: Towards an Ethics of Difference (1998)
  • Eco, Umberto: Serendipities: Language & Lunacy (1998)
  • Worm, Verner: Vikings and Mandarins: Sino-Scandinavian Business Cooperation in Cross-Cultural Settings (1997)
  • Dallmayr, Fred R.: Beyond Orientalism: Essays on Cross-cultural Encounter (1996)
  • Goldman, Alan: Doing Business with the Japanese: A Guide to Successful Communication, Management, and Diplomacy (1994)
  • Szasz, Margaret: Between Indian and White Worlds: The Cultural Broker (1994)
  • Kim, Young Yun: Communication and Cross-Cultural Adaptation: An Integrative Theory (1988)

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Site modified 14 January 2005

E-mail: mwalter1@kennesaw.edu