Kennesaw State University
Timothy Hedeen, Ph.D. Professor of Conflict Management

Dr. Timothy Hedeen is a Professor of Conflict Management and serves as University Ombudsman at KSU.

He provides mediation services through court and private programs, delivers trainings in the areas of conflict resolution and communication, facilitates group and public policy decision making and planning, and conducts research and evaluation on dispute resolution and justice policy.

He serves on the editorial boards of Conflict Resolution Quarterly and Family Court Review, and is appointed to the Commission on Dispute Resolution of the Georgia Supreme Court. He is a senior consultant to the Consortium for Appropriate Dispute Resolution in Special Education, a former member of the Section Council of the American Bar Association's Section of Dispute Resolution, and a past chair of the Board of Directors of the National Association for Community Mediation.

Dr. Hedeen is an active member of the American Bar Association Section of Dispute Resolution, the Association for Conflict Resolution, the International Ombudsman Association, the National Association for Community Mediation, and the American Association of University Professors. He is past president of the KSU chapter of AAUP.

At KSU he serves as program faculty in the Master of Science in Conflict Management program and the International Conflict Management doctoral program, and as coordinator of the undergraduate certificate in Alternative Dispute Resolution.

He was honored with KSU’s 2010 Distinguished Professional Service Award in recognition to his service to the the campus, the broader community, and the field of dispute resolution.


Journal articles

Timothy Hedeen, 2012, “Remodeling the Multi-door Courthouse to ‘Fit the Forum to the Folks’: How Screening and Preparation will Enhance ADR” Marquette Law Review 95(3): 941-954

Timothy Hedeen, Susan S. Raines and Ansley Barton, 2010, “Mediation Training: A Literature Review of Adult Education & Training Design,” Conflict Resolution Quarterly 28(2): 157-182

Susan Raines, Timothy Hedeen and Ansley Boyd Barton, 2010, “Best Practices for Mediation Training and Regulation: Preliminary Findings” Family Court Review 48(3): 541-554

Lisa Blomgren Bingham, Susan S. Raines, Timothy Hedeen and Lisa Marie Napoli, 2010, “Mediation in Employment and Creeping Legalism: Implications for Dispute System Design” Journal of Dispute Resolution 2010(1): 129-150

Timothy Hedeen, 2009, “Challenging Conventions in Challenging Conditions: Thirty-minute Mediations at Burning Man,” Conflict Resolution Quarterly 27(1): 107-119

Timothy Hedeen, 2006, “Constructive Conflict Engagement as Leadership: Principles and Methods for Effective Resolution,” Journal of Ethics in Leadership 2(1): 7-17

Timothy Hedeen and Linda Baron, 2006, “Editor’s Introduction,” Review of Policy Research Symposium on Community Conflict Resolution and Collaborative Governance, 23(4): 813-814

Timothy Hedeen and Peter Salem, 2006, “What Should Family Lawyers Know? Results of a Survey of Practitioners and Students,” Family Court Review 44(4): 601-611

Timothy Hedeen, 2005, “Dialogue and Democracy, Community and Capacity: Lessons for Conflict Resolution Education from Montessori, Dewey, and Freire,” Conflict Resolution Quarterly 23(2): 185-202

Timothy Hedeen, 2005, “Coercion and Self-Determination in Court-Connected Mediation: All Mediations are Voluntary, But Some Mediations are More Voluntary than Others,” Justice System Journal 26(3): 273-291

Patrick G. Coy and Timothy Hedeen, 2005, “A Stage Model of Social Movement Co-optation: Community Mediation in the United States,” The Sociological Quarterly 46(3): 405-435

Timothy Hedeen, 2004, “The Evolution and Evaluation of Community Mediation: Limited Research Suggests Unlimited Promise,” Conflict Resolution Quarterly 22(1&2): 101-133

Timothy Hedeen, 2003, “The Institutionalization of Community Mediation: Can Dispute Resolution ‘of, by, for the People’ Long Endure?” Penn State Law Review 108(1): 265-276

Timothy Hedeen, 2003, “The Reverse Jigsaw: A Process of Cooperative Learning and Discussion,” Teaching Sociology 31(3): 325-332

Timothy Hedeen and Patrick G. Coy, 2000, “Community Mediation and the Court System: The Ties that Bind,” Mediation Quarterly 17(4): 351-367

Patrick G. Coy and Timothy Hedeen, 1998, “Disabilities and Mediation Readiness in Court-Referred Cases: Developing Screening Criteria and Service Networks,” Mediation Quarterly 16(2): 113-127



Academic programs at KSU

Master of Science in Conflict Management program

ADR Certificate program

PhD in International Conflict Management program


Resources, offices

KSU Ombuds office

Georgia Office of Dispute Resolution

CADRE, the National Center on Dispute Resolution in Special Education

KSU library

KSU directory



AAUP@KSU (KSU chapter of AAUP)

American Association of University Professors

American Bar Association Section on Dispute Resolution

Association for Conflict Resolution

International Ombudsman Association

National Association for Community Mediation



Conflict Resolution Quarterly

Family Court Review


Research citations

Google Scholar profile

Last modified March 1, 2015